Students at Western have completed university-wide questionnaires since Fall 1996, and the distribution of the questionnaires and generated results are supported by the Faculty Collective Agreement. Results gathered from the questionnaires serves a variety of purposes:
The process of administering the SQCTs in class has not changed, with the exception that the online questionnaire replaces the paper Scantron version: Students will complete their questionnaire on their smartphones, tablets, or laptops. A full list of instructions for individuals administering the questionnaires can be found on the Your Feedback Classroom Administration page.
High response rates are desirable. Your Feedback contains several automated features that are designed to encourage students to complete their questionnaire. Instructors should continue to provide 15 minutes of class time for students to complete questionnaires on their own devices. This site also provides a list of other strategies for supporting a high class response rate.
The questions on the Student Questionnaire on Courses and Teaching (SQCT) were revised in 2016/2017 based on the Western's Joint Working Group: Student Questionnaires on Courses and Teaching 2015 report. In that report, the Joint Working Group recommended:
As per the Joint Working Group's recommendations, a committee reviewed and revised the questionnaire. The revised questionnaire is somewhat shorter, leaving room for supplmentary questions, and includes modified instructions to provide students with more guidance on completing the questionnaire. The rating scale is revised to reflect agreement with the core SQCT questions, and the committee ensured that the questions are relevant to different course formats (e.g., face-to-face, blended, online).
The revised questionnaire was adopted as the core SQCT questions in Fall 2017.
The distribution of questionnaire outcomes remains the same as in previous years. The compiled ratings reports are shared with instructors and Deans. Data reports contain no identifying student information. Only instructors have access to any comments students have written about the instruction. Student comments on courses are available to instructors and Deans.
Western students, faculty, and staff can view ratings data by logging in to a secure website using their Western user ID and password. Written comments do not appear on this site.
Consistent with senate regulations, SQCT Results reports for courses with 5 or fewer responses are not sent to the instructor or Dean. An instructor for whom 3 or 4 students completed their SQCTs for a course may request a specialized report, the SQCT Minimal Response Report. This report only includes the SQCT ratings, not the instructor or course comments; the comments are suppressed to safeguard student anonymity. The SQCT Minimal Response Report is only made available to the instructor of the course.
Beginning in the 2017-2018 academic year, you will be able to use the online system to collect mid-term feedback, which studies show can help lead to more positive responses on end-of-term questionnaires.
Currently, the Your Feedback system collects SQCT data from:
Rude words (e.g., profanity) are redacted and the comments with redacted words are reviewed to determine if the comments are also offensive (e.g., discriminatory, harassing), and removed if necessary. All other SQCT comments are released without review. If an instructor receives a comment that they believe is offensive and wishes to report that comment, they are asked to do so using the new SQCT Comment Review tool in the Faculty/Staff Extranet. If the comment raises concerns regarding faculty or student safety, Campus Police should be notified immediately.
Historically, offensive comments, such as those that violate the Student Code of Conduct (e.g., discriminatory, harassing, threatening), have been rare at Western.
During the week of September 19, 2016, Western University held two information sessions about moving its Student Questionnaire on Courses and Teaching to an online administration system. This video was created to share content from the information sessions with those who could not attend.
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